Privacy Policy

At Rootsy by Shahveen, your privacy is essential to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and installed cookies. Additionally, when you make a purchase or attempt to make a purchase, we collect personal information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through Shopify’s payment gateways)

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you regarding your purchases

  • Provide customer support

  • Improve our website and services

  • Send updates, promotions, or product information (only if you opt in)

Protection of Your Data

We take reasonable precautions and follow industry best practices to ensure your personal information is not misused, accessed, or disclosed unlawfully. All transactions are processed through secure and encrypted payment gateways.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your data may only be shared with trusted partners (such as Shopify, courier services, or payment providers) strictly for order fulfilment and business operations.

Your Rights

You have the right to access, update, or request deletion of your personal information. For any privacy-related concerns, please contact us through the details provided on our website.

By using our website, you agree to the terms outlined in this Privacy Policy.